I’m Sat Kelley and I want to talk to you about why people come to the dentist
Nobody really wants to come to the dentist. Most people are slightly apprehensive, some are nervous and some are petrified to come in.
We want to allay those fears. We are driven to provide an environment where your concerns are addressed. We spend time to understand what causes the anxiety and your concerns, fears and worries. Then develop a methodology in order to prevent that from happening to try and give you positive experiences to push those fears to the back of your mind. We can then provide a solution, slowly over time, tailored to each patient.
We have over 25 years’ experience in development these philosophies. The team has been together a long time and shares the ethos and understands how important it is to empathise and sympathise with your needs, so your dignity is maintained all the time and your problems aren’t belittled, and you’re not made to feel like it’s your fault because it’s not.
We have a fantastic success rate. Over 95% of our patient’s experience completely pain free, anxiety free, calm and caring dentistry.
If this is an issue for you and you’d like some help, then feel free to call us and we can sit down and have a conversation, no obligation on your part but it would be nice to meet you and chat to you about how we can help.
I’m looking forward to seeing you. I’m Sat Kelley and I’ll see you next time.
I am super excited to have been given the opportunity to attend the Society of British Dental Nurses Annual Symposium this Saturday!!!
I am sure a lot of people would think I am a bit strange for choosing to go to a conference in my free time but i am genuinely excited for it.
So off to Derby I will go for a day full of learning and networking, with fellow dental nurses and great speakers, some really interesting topics on the schedule for the day including Cognitive Behavioural Therapy which interests me.
I will also be spending the day with fellow Dental Maverick Gina, who is also attending. I can’t wait to have my quality time with my fellow dental nerd
He did it!! Spike passed his puppy class and was presented with a certificate and rosette. He’s not ready for Cruffs yet!! but he is improving all the time. As you can see the team photo did not go quite to plan 🙂
Our Bev will soon be starting her journey to straight teeth with Sean, here she tells us why she has decided to have #clearcorrect
“I have been self conscious about my smile for many years, always avoiding photographs whenever possible. I had braces as a child for 4 years, but over time, they have moved and crowded together again.
I had a consultation probably about 9 years ago now, and because I am a complex case, I was told I would need to see an orthodontist and probably need an operation to correct a few things. My children were only small at that time, so this was not an option I wanted to take. Now as time has moved on, technologies change, I had another consultation with Sean, who did a digital scan (no yucky impressions) and re assessed my case. It was really nice to be able to see what my teeth will look like after the treatment is complete.
Now I can have cosmetic straightening with clear aligners and no operation just a tooth extraction to make a bit of space to allow the teeth to move. While I am a little nervous about having a tooth extracted, it’s not as frightening as having to have a general anaesthetic and have a big recovery time. So soon I will begin my journey to being able to smile with confidence”
January, the month you start to think about your big plans for the rest of the year. For me am I lucky enough to have two exciting trips in the first part of 2019. Santa (or Dom as he is known, my other half) very kindly gifted me a weekend in Italy for Christmas which I am super excited about. Any tips for the lakes and Verona are very welcome please 🙂
That weekend will set me up nicely then to be refreshed and relaxed for a week away that involves hard work but equally a bigger reward back………my 2019 Mavericks trip to Essaouira in Morocco!!! This will be my first time in Essaouira and as ever we will be setting up clinic, providing much needed relief from dental pain for the local community as well as fluoride applications and tooth brushing instruction and products.
I want to say a huge thank you to everyone who has supported us and helped raise funds for #dentalmavericks In 2018 we raised a whopping £2314.67 at #heathDENTAL this is all thanks to our patients, the team and some of our suppliers so THANK YOU all !!!!!!
It’s an amazing total and every penny goes to providing dental care in Morocco and Lebanon.
Keep following us on Facebook, Instagram and on our website if you would like to see more of my travels in Essaouira, there will be plenty of pics to come in April.
Christmas is a time of celebration, however this year I am celebrating a milestone for myself on Christmas Eve. This day means so much to me, as I am celebrating being cancer free for 5 years. I cannot believe it’s been over 5 years since I was told the worst thing anyone of us wants to hear, and at that time thought I had no future.
Going through the cancer treatment has changed me and made me realise, I am a lot stronger than I ever imagined. To be positive about life, however some days this is hard!! To keep me in the right frame of mind, is my daughter Candice and it’s such a joy watching her growing in to a lovely young lady.
I have also realised if I can go through this I can do anything. Five years ago I was too scared to have a tattoo, I now have 3!! In the summer I volunteered to hold a tarantula and a snake, and if you know me, you would know this was not an easy thing to do.
So on tonight, I will be having a glass of fizz or 2 to celebrate. Have a great Christmas & best wishes for 2019
It’s been fair to say it has been a tough year, following the tragic loss of dad in June. Life has been a whirlwind since then and I can’t believe it has been 6 months already. This has flown by for me, whilst I have been trying to get things sorted.
However I know for mum it has dragged. Christmas will be a strange and difficult time but thankfully the children will provide a welcome antidote to the blues. Aren’t children amazing? Their ability to heal and remind us of the simple pleasures of life, the innocence of what used to be special, is so therapeutic.
I have been floored by the warmth of friends, colleagues and relatives who have provided invaluable support and comfort so openly and freely.
Our own Emma has had her own health challenges this year and we applaud her courage whilst wishing her a full recovery.
The practice has continued to flourish, thanks to my incredible team and patients. We have now introduced the exciting world of digital dentistry this year to help to continue to provide a gentler and kinder experience for our patients. This provides us with additional techniques to aid us with our goal of providing calm, caring and painfree dentistry. This latest technology and innovation allows us to be far more precise with the work we produce. On some occasions our patients can now see results before they commit to life changing dentistry. This can only be a positive experience for all concerned.
Michelle has continued to improve her skill set and after her latest course can now remove sutures. Her search for continued improvement and excellence is an inspiration to us all.
We have welcomed Danielle in to the fold, her experience has made our lives a lot easier, so thank you Danielle. Also welcomed Maddy and Lucy to the team.
Sean continues to build his straight teeth knowledge and skills and is now teaching the subject and passing on his experience to other dentists nationally.
Dawne was recognised with a long service award.
Congratulations to Balinder on the safe arrival of her baby girl.
Paula has assumed the concierge role in the practice and will look to develop this further over the coming year. This will be another service we will be offering to our patients, so that their dental journey with us is a smoother one.
Back in May some of the team completed Rough Runner and they all survived!! Thank you to our patients for your continued charity support.
Finally, I would like to wish you all a Merry Christmas and joyful New Year.
I recently attended the Homeless and Inclusion Conference in Birmingham, my first time at this conference I was excited to find out more about how I could become involved with providing dental care for homeless and excluded people.
Well the day certainly didn’t disappoint, it was eye opening, inspiring and motivating.
Speakers included dental & homeless charities, various professionals from the dental world and the talks I found the most emotional were those from people who have been homeless themselves. Listening to people’s stories,why they became homeless, their journey, difficulties and prejudices they have faced brought a tear to my eye.
One particular speaker was Sarah Harries, she was living on the streets of Leeds, had suffered a lifetime of abuse and had a drug addiction. However with the help of others and a lot of hard work herself she is now a Pentecostal Minister, studying a degree and married with a daughter, four years ago she was close to death. A wonderful success story to hear.
I will definitely be getting involved where I can next year, through Crisis and Dentaid and doing some dental nursing for them. It has also given me a lot to think about in terms of day to day nursing here and what we can do to be aware and considerate of people and possible traumas.
I also wore my other hat on this day and presented a table for Dental Mavericks, to try and spread the word about our work and encourage attendees of the conference to join us for our 2019 trips. Scarily for me I had to present a short talk to the room about the work we do.
Not having done any public speaking before I was nervous to say the least( although most would argue I can speak more than needed any other time no problem ha ha) I survived though, no eggs or tomatoes were thrown and hope that I managed to encourage a few of the dentists to consider us next year.
Just had 2 composite fillings on my front teeth as I’ve been grinding my teeth badly so they are really small.. I’m over the moon with what Sat has achieved , I’ve got my smile back, they are beautiful.. thank you so much Sat 🙌🏾 and as always gentle , kind and pain free. I literally can’t stop smiling now 😁read more
16:33 24 Sep 19
Extremely friendly staff that make you feel welcome and completely at ease. My boys were over the moon at getting their faces painted while waiting for their appointment. Fab service all round 👍🏻
14:47 20 Aug 19
Thanks to Shaun for always looking after my teeth, especially recently 🤰and all the team who are always so friendly and nice⭐️⭐️⭐️⭐️⭐️⭐️It’s been a great place to start introducing my little one to you, she’s loved the family days 🧚♀️👍read more
05:29 24 May 19
The staff are absolutely amazing 😊 my little boy was nervous about having work done but they put him at ease and really took the time to interact with him. These guys are the best an now there is no fear whatsoever 👍🏻 one very happy mom 😊
07:23 23 May 19
Just had the Airflow treatment by Maddie in my hygiene appointment. I drink a lot of dark tea and had a fair bit of staining and it got rid of all of it. Absolutely fantastic service and would highly recommend this. Thank you Maddie x
08:17 16 May 19
I travel an hour to get to Heath Dental, I do this because they are, in my opinion, the best dentists in the midlands. Today I had a filling done by Sat using his laser, it was fast, pain free and carried out without an injection. I highly recommend heath dental, especially if you are nervous of visiting dentists. ⭐️⭐️⭐️⭐️⭐️read more
16:59 07 May 19
One of the best dentists I've ever been to.Staff are friendly and I feel like Sat really cares about my dental health and hygiene.Not the cheapest, but I like the service and I don't believe you can put a price on your teeth, you only get one adult set after all!If you can afford private dental treatment, come here!read more
Dane Preacher's Son K.
07:41 05 Apr 19
Had a complete oral health assessment by Joanne very impressed by the thoroughness and professional manner of the exam it has been a very positive experience from someone who would rather avoid the dentist at all costs
15:08 19 Mar 19
Sat Kelly was recommended to me by a consultant when I was having problems with my teeth. The recommendation was totally warranted. Sat and the team are friendly, calm and provide pain free treatment something I would not have believed possible. I can not recommended them highly enough.
12:33 13 Mar 19
I have been going to heath dental since the very start and they have never lost their ability to make you feel welcome. Particularly Sat Kelly is amazing, so pain free and goes above and beyond for you. Great dentist ⭐️⭐️⭐️⭐️⭐️
08:00 17 Feb 19
Been to see Sat and Lucy on separate occasions. Recently joined as a patient and can say I’m very impressed. Both my check up and hygiene appointment were the most thorough I’ve ever had. Also little bit nervous of the dentist and can say both the dentist/hygienist and dental nurses put me at ease immediately. Would highly recommend! ⭐️⭐️⭐️⭐️⭐️read more
15:23 16 Jan 19
I have been terrified of the dentist since a child with awful experiences at the "clinic" which has stayed with me into adulthood, I also have various complicated health problems that make it difficult for dentist to carry out treatments easily, I had not been to the dentist for probably 4 yrs plus until a friend recommended Mr.Sat Kelley at Heath Dental, still full of trepidation I made the appointment and have since had 2 fillings and I can honestly say the treatment was totally pain free I did not even feel the injection for first one and 2nd one not even have any numbing and still painless - really cannot thank Mr.Kelly and his lovely nurse enough for being so patient with me - highly recommend Mr Kelley and his staff.read more
17:42 08 Jan 19
Excellent dental practice of the highest quality. Friendly, welcoming, calm and reassuring. Pain free treatment and amazing care and after care!Everything explained in detail; nothing is too much trouble. Go early and you get your breakfast!!!Thanks to all the teamYvonne James
21:48 06 Dec 18
Always had a fear of dentists but after becoming a patient here this has diminished. The care has been excellent with understanding staff and pain free treatment.Totally recommend.
14:15 30 Nov 18
If you have a phobia about going to the dentist or a previous bad experience then please visit Heath Dental. They will look after you so well and will always ensure that any dental work required is pain free. 5 stars all the way for all the team.
14:17 25 Oct 18
I have received exceptional treatment since the day I first walked into Heath Dental. I was greeted by the friendly professional team of receptionists and my treatment has been carried out by Sat Kelley who makes you feel relaxed and comfortable throughout the procedure. My implant is fantastic and I have no hesitation in recommending Sat and his team at Heath Dental. - Thank you all!read more
07:38 23 Oct 18
I've never had great teeth and they got much worse following a small accident involving a concrete step a couple of years ago.That's when I found Heath Dental, Nav and Alison.After consultations, questions and Nav being the nicest, most patient man on earth, I opted for veneers.I can't put into words how amazing they look and how great I feel. Smiling with teeth on show (for a change) has made the world of difference to me.With Nav being so gentle and Alison being so kind, the procedure was actually very nice. No pain, no fear!I'm about to move to North Wales.... but I'm not changing dentists. I wouldn't want to go anywhere else. The drive down will always be worth it.Thank you all so much! You're amazing!�read more
17:55 23 Jul 18
I sometimes feel like I've spent half my life at the dentists. In the last few years, I've had a brace (six month smile), root canal treatment and now a bridge on my front teeth. It's not always been an easy journey - but the team at Heath Dental have been great. Treatment is provided with kindness, patience and a very high level of skill. I'm very happy with the results and would highly recommend this practice.read more
11:33 23 Jul 18
I can’t speak highly enough of the team at Heath Dental. A calm, friendly & welcoming atmosphere from the minute you walk through the door. Once in the surgery everything is done to ensure that you are happy & comfortable with your treatment. Definitely a 5* service
15:35 15 Jul 18
Heath Dental is an amazing practice , without Naveen I would now be a sorry sight, his skills are superb and I can now smile with confidence. Alison his nurse and all the staff are lovely, kind & caring and I can't thank them enough. X
18:08 20 Jun 18
100% Heath Dental in Dickens Heath, they advertise pain free dentistry, only dentist I've had the guts to go back to in years. My dentist is Nav a lovely understanding guy and they have even allowed me to book my own nurse Alison for my appointments too, because she has such a calming aura. If she is working with a different dentist that day they will swap her for my appointments. Hope she never leaves.read more
19:36 17 Apr 18
Fantastic dental practice. All staff are very professional, friendly and helpful. My children love going to see Shaun he puts them at ease and they can't wait for the sticker afterwards � Would recommend to all
08:33 28 Mar 18
I have been going to Heath Dental for some time now. I do have to say that Naveenhas the patience of a saint as i am not the easiest of customers to deal with,He is so kind and understanding that is the reason i still go back to this dentist.So if you are looking to move dentists or need a new one this is the place to go. .read more
19:48 06 Mar 18
Had a consultation with Sat today. I was really anxious at first but was reassured and felt at ease by the team here especially Sat. They are very friendly and welcoming. Looking forward to my treatments here. Would definitely recommend them to anyone who is looking for a relaxing and pain free dental experience .read more
15:16 23 Feb 18
Very friendly & caring staff Iv never felt so relaxed & confident whilst having dental treatment Thankyou for the kindness & pain free treatment Sat Kellyone happy me
19:45 11 Jan 18
I'm halfway through a very complicated course of treatment with Sat and his team. I have to say that it has been totally pain free so far, having had ten extractions and prototype dentures fitted. The teeth are exact replicas of my own teeth and look so natural. All the staff are so friendly, it's wasnt often I used to leave the dentist with a smile on my face as I do now.read more
20:14 06 Nov 17
Just finished a long course of treatment with Sat Kelley, would have no hesitation in recommending this practice. Not a fan of the dentist but staff put you completely at ease. Travel a long way for treatment, very satisfied.�
16:48 30 Oct 17
I have just completed a course of treatment entailing replacement crown's an implant, very professionally and pain free treatment I have the highest regard for Mr Kelly, and can't recommend him enough.
18:23 10 Oct 17
I've never been overly worried about visiting the dentist, however in the past I've always had severe jaw pain and ache when having treatment-since moving to Heath Dental I have no problems at all. Sat is completely warm, supportive and skilled. Tracey (the hygienist) is the same. All the staff are so welcoming that (I agree with Paula Jones below) it feels like a visit to friends-not often comments you read about visits to the dentist! The practice was recommended to me and I've confidently recommended Heath Dental to my family and friends. Pain free and effective treatment-you really are in safe hands.read more
07:12 14 Aug 17
I have been visiting Heath Dental since the practice first opened and after visiting Mr Kelly this week I thought why have I never given them a true review.On entering the practice it is extremely clean looking and very welcoming. The staff are always smiling and know me on first name terms. It's always lovely to have a chat whilst waiting, which is never very long as most of my visits I am seen on time.I love going to the dentist, I love the feeling of knowing I'm in great oral health and showing off my lovely clean gnashers!But I understand many people do not feel that way. I've had to have 2 root canal filling of late and further treatment of crowns fitted. I cannot express the confidence I have in Mr Kelly. When they say pain free dentistry they mean it. I am even brave enough to go anaesthetic free now. The care and attention they give to all their patients is above and beyond. I cannot recommend this place highly enough.Don't ever be scared of this dentist.read more
16:32 23 Jul 17
The only dentist I am happy to visit, all staff friendly and greet you with a smile. Treatment painless and most important, they will fit you in if you have a problem. No long wait in pain. Need a dentist, need a different better dentist, go to this practice.
06:13 19 Jul 17
After a few dentists told me I needed a crown on my chipped front tooth I finally came across Joanna who told me she could build it instead of putting a crown on it. I finally had it done today and the result is fantastic! Thank you so much Joanna
13:02 03 May 17
The Heath Dental Team get customer care right. They provide an excellent standard of care from reception, nurses and dentist. I always feel like I am being looked after and treated with respect, being kept informed and involved in the process. I had my first filling recently and I was expecting it to be painful, but it wasn't at all. I drive a fair way to see Sat Kelley and the team and I wouldn't want to go anywhere else as I trust Heath Dental to get it right for me. Thank you!read more
09:56 01 Apr 17
Excellent! Dr Sat Kelly and his team are extremely professional, immediately put you at ease and deliver a first class service. Highly recommend Dr Kelly and Heath Dental.
13:51 24 Jan 17
Amazing team. Friendly and confident. My daughter was really nervous and you did so well with her. My son actually opened his mouth and got his teeth counted at his first appointment. Thankyou �
11:44 26 Oct 16
I've been a very happy customer here now for several years. I first got in touch with Sean Power to get advice about teeth straightening, we decided to go down the "Six Months Smiles" route and it's the best thing I ever did! My twin sister was so jealous of my smile she went to see Sean too!! Friendly, caring service which I highly recommend.read more
11:37 18 Aug 16
Absolutely amazing dentists.I have to say, my 2 hour appointment was the most comfortable ever. Didn't feel any discomfort even though a lot of work was being done to my teeth. The dentists are super friendly and professional. Definitely glad I am their patient now. Perfect teeth soon.
22:22 03 May 16
I have always been extremely happy with the treatment that I've received at Heath Dental. I would not hesitate in giving them my highest recommendation, I won't be going anywhere else! 5 stars well and truly deserved!
17:18 08 Dec 15
Fantastic staff so friendly and professional . Just had the air polish done and my teeth are amazing they look like I've just had them whitened ..really pleased 🙂 thank you !
22:57 20 Nov 15
Your Consultation Process at Heath Dental
32 Main Street, Dickens Heath, Shirley, Solihull,Birmingham, B90 1UA