Continuity and Loyalty

Written by Mike Leach on October 18, 2016. Posted in About Heath Dental

Continuity and Loyalty

Welcome to October’s HeathDENTAL Blog.

This month I want to talk about continuity and loyalty.

sean-power In the modern age of instant gratification, geographical freedom of movement and lack of responsibility for one’s actions (in some quarters), it’s very easy to pack up and move on when things become a challenge.

We all know how when we visit a doctors surgery we end up seeing some new doctor each time, often for this very reason.

That is why I want to applaud, congratulate and thank Sean Power, our senior dentist here at HeathDENTAL.

He has just celebrated 10 years as an integral part of our team, showing all the qualities highlighted above, together with being an exceptionally talented dentist and good human being.

His patients and colleagues, I am sure are grateful for the continuity and consistency he brings, which allows him to form great relationships with his patients, all leading to the fulfilment of our practice promise, to deliver calm and caring, pain free dentistry.

It is always much easier to do this when you see the same trusted face every time.

Tags: Continuity and Loyalty, Sean Power

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Read what our patients say about their treatment

I did the 6 month smile with Joanna and I cannot believe how amazing the service, level of detail and end result were.I had been wanting to have my teeth straightened for years after noticing gaps that were newly forming and also, after years of not feeling very confident about my smile.Joanna gave me a really good initial consultation where she explained everything really well and in a format which I could understand.From start to finish, despite how anxious I was about going to the dentist, I was made to feel comfortable and listened to if I had any concerns.When my braces finally came off, Joanna explained the whitening process to me and also gave me flowers as a congratulations for my new smile!Super happy with my experience here, could not have asked for anything better 😊read more

Steph W.

12:58 25 Jan 22

Heath Dental practice is the most professional and competent dental practice I have ever attended. The staff and dentists are so polite and attentive and my recent treatments with Sat Kelley have given me none of the usual unpleasant feelings that I have always had with visiting the dentist. I would recomend this practice especially to anyone who has fear of attending the dentist to give them a try.I recently convinced my wife to go there for her treatment with Sat Kelley and she has been terrified of the "dentists chair" for over 50 years.When she came out of her 1st treatment last week I asked her "how was it" and her response was truly unbelieveable - "It was fantastic and Sat Kelley is one of the nicest people I have ever met, he was so caring and friendly which made me feel so relaxed for tyhe whole time I was in the chair that I have already booked my next treatment in 2 months time and am not reluctant about going like I usually am".read more

Dave W.

06:36 20 Jan 22

I've always been very nervous of the dentist and following a bad experience with a hygienist many years ago I've avoided going to have my teeth cleaned for years. I finally plucked up the courage to go and had a appointment with Lucy. Absolutely fantastic. Made me feel very at ease, no pain, 100% I will go ever 6-8 months now and will always be requesting Lucy. Cannot recommend enough, fantastic service.read more

Nina F.

10:46 18 Jan 22

I have been a patient of Sat now for a few years and to say I’m the nervous patient from hell is an understatement!! I had to to have a root canal filling today and all I can say is I never felt a thing from the moment I sat in the chair to the moment I got out…. I was so nervous and full of anxiety that I wanted to run in fear of what people had told me from their experiences with their dentists. I can assure anybody that is nervous you need to see Sat Kelly he was amazing and I’m smiling thank you so much Sat and lucy for constantly reassuring me throughout the procedure and for exactly what it says pain free Dentistry!!! 🙏👏👏👏👏👏read more

Christine C.

16:00 16 Dec 21

Absolutely 1st rate serviceMy dentist is 2nd to none can't fault the work he's done over the past couple of years for meThe receptionists are friendly and brilliant in every wayHighly recommend heath dental to anyone5 stars and more

Carl M.

20:21 02 Dec 21

This practice is the best I’ve been too. I always slightly dread going but I’m always put at ease by the lovely Sat Kelly. It’s a very professional and friendly service they all help to give.

julie L.

09:13 06 Nov 21

Very happy with the care I have received at Heath Dental. I trust my dentist because this practice has very high hygiene standards and in my experience treatment has always been pain-free.

Carole S.

18:34 03 Nov 21

Had a front tooth implant. This is a tooth that was damaged over 40 years ago and has been various crowns since. Recently problems and unpleasant procedures led me to commit to Sat and an implant. He firstly removed the problem cause then set about diligently creating the implant which was a combined process of skilled procedure and artistic creation. Reducing pain and discomfort was a constant priority and his patience and calming nature made it all entirely bearable. I am not wealthy so money was a consideration but I can honestly say the value element is considerable. The end result absolutely awesome thank you👍read more

David B.

14:02 02 Nov 21

Fantastic service from Dickens Heath Dental. All the way through from Beverley and Louise on reception being so professional and polite, through to first class work (totally pain free :)) from Sat and Dawn. I wouldn't say it's an enjoyable experience (as it's the dentist) but it's as good as it can be! Thank you team DHD!read more

Tom M.

15:54 01 Nov 21

I was a very nervous patient before I met Naveen at Heath Dental. I was horrified by the thought of having a root canal and Naveen took the time to call me beforehand to put me at ease. Back for my crown today and looking forward to it!The surgey takes cleanliness and hygiene very seriously and the reception staff are great. I wish I came across Heath dental years ago!Highly reccomend.read more

fizmo R.

08:19 05 Aug 21

I went today for first time I left so happy .Joanna Keetarut such a lovely calming lady.I had two badly chipped sharp front teeth with a large gap in middle.She Filled the gap repaired teeth and matched coulor perfect.She could she I was so happy.Sad I had to put mask on and could not show what a good job she had done.Also on my check I got a new gum shield as I grind my teeth she was brill at information on why I get pain in my jaw and sinus all alot better now with right fitting one . Thanks Joanna will be back when I'm due Nicolaread more

Nicola F.

11:28 29 Jun 21

Visited the practice to be seen by the hygienist who I have to say is brilliant.Thorough but also very gentle. I have seen quite a few hygienists over the years and many treat you like they are digging up the garden. This experience was so pleasant and I actually look forward to going. She also goes above and beyond in the care of the teeth.read more

Dawn C.

11:41 24 Jun 21

Staff at Heath dental are fantastic. Every single person from reception, nurses and dentists have been so kind and comforting. Everytime I had an anxiety about my root canal they were so reassuring and kind, I never felt judged in anyway and always left with a smile on my face! Sat is wonderful and always kept me comfortable. Me and Sat share a love of food and cooking so we would talk about our recipes amongst very uncomfortable dental procedures, which really was exceptional service. Would def advise you try them for a consultation to raise any dental queries you may have. Thanks team heath dental!read more

undertalelv x

11:08 16 Jun 21

I had a great experience at Heath Dental. I had an unusual and awkward tooth extraction and the team ensured I was comfortable and pain free throughout. I was given excellent aftercare advice and follow up. Highly recommended especially for those who are nervous or have had bad experiences with dentists in the past.read more

Lynne R

12:34 26 May 21

Heath Dental We have been with them from the beginning that's over 10 years. If you mention you have a problem with your teeth they do not say (lets leave it for 6 month to see ) their answer was always let get it sorted now before it gets worse that's why we still go to Heath DentalGeorge Joesbury

George J.

08:19 06 May 21

I have been using Heath Dental since 2013. Great practice, great customer service. From reception, through to nurses, hygienist and dentist kindness, attention and care are second to none.

Omar T.

08:05 06 May 21

I have been with Heath Dental since they opened and I have never been happier with the treatment. I now see Naveen and he is so calm and reassuring, it is more like going to a friends than the Dentist.Keep up the good work Heath Dental

joan M.

15:03 05 May 21

A caring and professional dentist and hygienist. Excellent service and always a friendly welcome from their team of receptionists. Would highly recommend.

Kristal K.

14:08 05 May 21

I can't recommend this dental practice highly enough. I found the reception staff to be most welcoming, approachable, and professional. The dentist, nurse and hygienist work well together, you feel instantly at ease with them.

Teresa G.

15:47 02 May 21

A fantastic team at Heath Dental.Thanks to Sat and Lucy (the hygienist) I was able to have an implant and be rid of the denture that I disliked so much. This is an excellent practice, everyone is friendly and professional and the hygiene and safety during Covid 19 has been exceptional. I strongly recommend.read more

Annette W

18:25 29 Apr 21

I have been seeing Sat and Lucy now for a while. Both are fantastic! I have recently had a stint fitted for my TMJ and constant grinding. I cam honestly say it is so nice to not wake up with face ache!Would thoroughly recommend 👌 👍 Thanks guys

Johanna M.

23:38 17 Mar 21

I managed to get an emergency appointment today for my daughter after our dentist was no longer seeing nhs patients. Joanna was amazing with my daughter who was very nervous and scared. I can not thank you enough for taking the time to fit her in straight away and being amazing with her. Thank you xxread more

Victoria J C.

14:18 01 Feb 21

I was really nervous as previous experiences elsewhere were painful and unpleasant. Sat really took his time to reassure me, and I felt no pain at all. One of the best dentists I’ve been to, with a very welcoming team. Thank you.

Leanne A.

10:31 07 Nov 20

As someone who has a phobia of needles, I was terrified of visiting the dentist again (it’s something I’d been putting off for a very long time!). The entire team are nothing short of incredible. From the moment I arrived I felt completely at ease. Joanna was so understanding of my concerns and did everything to ensure that I had a pain-free, calm experience, which I did! I’m super happy with my teeth now and I can’t recommend them enough - thank you Heath Dental, see you next year! 💜read more

Sophie L.

18:10 03 Nov 20

This is a really great dental surgery. I've been coming here for many years and the care and attention I receive is always second to none, everyone is so friendly and professional, and nothing is too much trouble. Everything is thoroughly explained to you before treatment is started and I can honestly say that I have never been in pain during any treatment. Also the aftercare is brilliant too. I'd recommend Heath Dental to everyone. 😁👍read more

Karen E.

13:45 21 May 20

Tom and I would definitely recommend and highly praise Heath Dental. Sat & Sean have always looked after us, and actually the whole team are amazing! They are always friendly, professional and excellent at what they do! They are brilliant dancers too.... Haha!!! Thank you one and all, and we can't wait until you are back and doing what you do best! We need you... Stay safe and hopefully we'll see you back at Heath Dental soon. Best wishes to everyone from Carole xxread more

Carole O.

18:20 20 May 20

I'm a very nervous patient at the dentist and Sean made me super comfortable as did the wonderful dental nurses. He talked through everything that was happening so there were no surprises. Reception staff were lovely, even called me the day after my treatment to make sure I wasn't in any pain. Cannot recommend this dentist surgery enough. They deserve every single one of the 5* reviews they have.read more

Neens F.

16:02 30 Jan 20

Have been a very regular client at Heath Dental for some years now and would highly recommend them. They are friendly, professional and have always put me at ease. Their dentistry is top class and I have always been very happy with my treatment.

Victoria H.

10:37 08 Jan 20

Just had 2 composite fillings on my front teeth as I’ve been grinding my teeth badly so they are really small.. I’m over the moon with what Sat has achieved , I’ve got my smile back, they are beautiful.. thank you so much Sat 🙌🏾 and as always gentle , kind and pain free. I literally can’t stop smiling now 😁read more

Emma D.

16:33 24 Sep 19

The staff are absolutely amazing 😊 my little boy was nervous about having work done but they put him at ease and really took the time to interact with him. These guys are the best an now there is no fear whatsoever 👍🏻 one very happy mom 😊

JaKki B.

07:23 23 May 19

I travel an hour to get to Heath Dental, I do this because they are, in my opinion, the best dentists in the midlands. Today I had a filling done by Sat using his laser, it was fast, pain free and carried out without an injection. I highly recommend heath dental, especially if you are nervous of visiting dentists. ⭐️⭐️⭐️⭐️⭐️read more

Michael O.

16:59 07 May 19

Had a complete oral health assessment by Joanne very impressed by the thoroughness and professional manner of the exam it has been a very positive experience from someone who would rather avoid the dentist at all costs

Alan D.

15:08 19 Mar 19

Sat Kelly was recommended to me by a consultant when I was having problems with my teeth. The recommendation was totally warranted. Sat and the team are friendly, calm and provide pain free treatment something I would not have believed possible. I can not recommended them highly enough.

Carol H.

12:33 13 Mar 19

Been to see Sat and Lucy on separate occasions. Recently joined as a patient and can say I’m very impressed. Both my check up and hygiene appointment were the most thorough I’ve ever had. Also little bit nervous of the dentist and can say both the dentist/hygienist and dental nurses put me at ease immediately. Would highly recommend! ⭐️⭐️⭐️⭐️⭐️read more

Emma F.

15:23 16 Jan 19

I have been terrified of the dentist since a child with awful experiences at the "clinic" which has stayed with me into adulthood, I also have various complicated health problems that make it difficult for dentist to carry out treatments easily, I had not been to the dentist for probably 4 yrs plus until a friend recommended Mr.Sat Kelley at Heath Dental, still full of trepidation I made the appointment and have since had 2 fillings and I can honestly say the treatment was totally pain free I did not even feel the injection for first one and 2nd one not even have any numbing and still painless - really cannot thank Mr.Kelly and his lovely nurse enough for being so patient with me - highly recommend Mr Kelley and his staff.read more

Hilary S.

17:42 08 Jan 19

Excellent dental practice of the highest quality. Friendly, welcoming, calm and reassuring. Pain free treatment and amazing care and after care!Everything explained in detail; nothing is too much trouble. Go early and you get your breakfast!!!Thanks to all the teamYvonne James

Yvonne J.

21:48 06 Dec 18

Always had a fear of dentists but after becoming a patient here this has diminished. The care has been excellent with understanding staff and pain free treatment.Totally recommend.

Linda S.

14:15 30 Nov 18

If you have a phobia about going to the dentist or a previous bad experience then please visit Heath Dental. They will look after you so well and will always ensure that any dental work required is pain free. 5 stars all the way for all the team.

Marie S.

14:17 25 Oct 18

I sometimes feel like I've spent half my life at the dentists. In the last few years, I've had a brace (six month smile), root canal treatment and now a bridge on my front teeth. It's not always been an easy journey - but the team at Heath Dental have been great. Treatment is provided with kindness, patience and a very high level of skill. I'm very happy with the results and would highly recommend this practice.read more

Elaine H.

11:33 23 Jul 18

Heath Dental is an amazing practice , without Naveen I would now be a sorry sight, his skills are superb and I can now smile with confidence. Alison his nurse and all the staff are lovely, kind & caring and I can't thank them enough. X

Barbara A.

18:08 20 Jun 18

100% Heath Dental in Dickens Heath, they advertise pain free dentistry, only dentist I've had the guts to go back to in years. My dentist is Nav a lovely understanding guy and they have even allowed me to book my own nurse Alison for my appointments too, because she has such a calming aura. If she is working with a different dentist that day they will swap her for my appointments. Hope she never leaves.read more

Chris M.

19:36 17 Apr 18

I have been going to Heath Dental for some time now. I do have to say that Naveenhas the patience of a saint as i am not the easiest of customers to deal with,He is so kind and understanding that is the reason i still go back to this dentist.So if you are looking to move dentists or need a new one this is the place to go. .read more

Triona B.

19:48 06 Mar 18

Had a consultation with Sat today. I was really anxious at first but was reassured and felt at ease by the team here especially Sat. They are very friendly and welcoming. Looking forward to my treatments here. Would definitely recommend them to anyone who is looking for a relaxing and pain free dental experience .read more

Jannatul F.

15:16 23 Feb 18

Very friendly & caring staff Iv never felt so relaxed & confident whilst having dental treatment Thankyou for the kindness & pain free treatment Sat Kellyone happy me

Diane H.

19:45 11 Jan 18

I'm halfway through a very complicated course of treatment with Sat and his team. I have to say that it has been totally pain free so far, having had ten extractions and prototype dentures fitted. The teeth are exact replicas of my own teeth and look so natural. All the staff are so friendly, it's wasnt often I used to leave the dentist with a smile on my face as I do now.read more

Jenny L.

20:14 06 Nov 17

Just finished a long course of treatment with Sat Kelley, would have no hesitation in recommending this practice. Not a fan of the dentist but staff put you completely at ease. Travel a long way for treatment, very satisfied.�

Debbie C.

16:48 30 Oct 17

I have just completed a course of treatment entailing replacement crown's an implant, very professionally and pain free treatment I have the highest regard for Mr Kelly, and can't recommend him enough.

Philip P.

18:23 10 Oct 17

I have been visiting Heath Dental since the practice first opened and after visiting Mr Kelly this week I thought why have I never given them a true review.On entering the practice it is extremely clean looking and very welcoming. The staff are always smiling and know me on first name terms. It's always lovely to have a chat whilst waiting, which is never very long as most of my visits I am seen on time.I love going to the dentist, I love the feeling of knowing I'm in great oral health and showing off my lovely clean gnashers!But I understand many people do not feel that way. I've had to have 2 root canal filling of late and further treatment of crowns fitted. I cannot express the confidence I have in Mr Kelly. When they say pain free dentistry they mean it. I am even brave enough to go anaesthetic free now. The care and attention they give to all their patients is above and beyond. I cannot recommend this place highly enough.Don't ever be scared of this dentist.read more

Paula J.

16:32 23 Jul 17

The only dentist I am happy to visit, all staff friendly and greet you with a smile. Treatment painless and most important, they will fit you in if you have a problem. No long wait in pain. Need a dentist, need a different better dentist, go to this practice.

Ivy H.

06:13 19 Jul 17

After a few dentists told me I needed a crown on my chipped front tooth I finally came across Joanna who told me she could build it instead of putting a crown on it. I finally had it done today and the result is fantastic! Thank you so much Joanna

Stina A.

13:02 03 May 17

The Heath Dental Team get customer care right. They provide an excellent standard of care from reception, nurses and dentist. I always feel like I am being looked after and treated with respect, being kept informed and involved in the process. I had my first filling recently and I was expecting it to be painful, but it wasn't at all. I drive a fair way to see Sat Kelley and the team and I wouldn't want to go anywhere else as I trust Heath Dental to get it right for me. Thank you!read more

Sho N.

09:56 01 Apr 17

Excellent! Dr Sat Kelly and his team are extremely professional, immediately put you at ease and deliver a first class service. Highly recommend Dr Kelly and Heath Dental.

Catherine H.

13:51 24 Jan 17

Amazing team. Friendly and confident. My daughter was really nervous and you did so well with her. My son actually opened his mouth and got his teeth counted at his first appointment. Thankyou �

Helen C.

11:44 26 Oct 16

I've been a very happy customer here now for several years. I first got in touch with Sean Power to get advice about teeth straightening, we decided to go down the "Six Months Smiles" route and it's the best thing I ever did! My twin sister was so jealous of my smile she went to see Sean too!! Friendly, caring service which I highly recommend.read more

Zoë R.

11:37 18 Aug 16

Absolutely amazing dentists.I have to say, my 2 hour appointment was the most comfortable ever. Didn't feel any discomfort even though a lot of work was being done to my teeth. The dentists are super friendly and professional. Definitely glad I am their patient now. Perfect teeth soon.

El S.

22:22 03 May 16

I have always been extremely happy with the treatment that I've received at Heath Dental. I would not hesitate in giving them my highest recommendation, I won't be going anywhere else! 5 stars well and truly deserved!

Daniel H.

17:18 08 Dec 15

Fantastic staff so friendly and professional . Just had the air polish done and my teeth are amazing they look like I've just had them whitened ..really pleased 🙂 thank you !

Sally K.

22:57 20 Nov 15

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Heath Dental

32 Main Street, Dickens Heath, Shirley, Solihull,Birmingham, B90 1UA

Call Us Today On: 01217457332 (24/7)

Or E-mail: [email protected]

Dentistry For Busy People…

Monday 08.30am – 18.00pm
Tuesday 08.30am – 18.00pm
Wednesday 07.00am – 18.00pm
Thursday 08.30am– 20.00pm
Friday 08.30am – 16.00pm
We are open during lunchtimes

For registered patients requiring treatment* outside of practice hours, please call 0121 7331202 for details of our out of hours emergency service.
* Please note there is a charge for opening the practice outside of practice hours.

We look forward to seeing you soon!

Heath Dental 32 Main Street, Dickens Heath, Shirley, Solihull,Birmingham, B90 1UA

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