heath dental solihull

Call Heath Dental Today: 01217457332

info@heathdental.com

Freedom of Information Act

Information available from HEATH DENTAL under the Freedom of Information Act.

Information covered by this scheme is only about the general dental services we provide under the National Health Service Act 2006.

Information to be publishedHow the information can be obtainedCost
Class 1 – Who we are and what we do
(Organisational information, structures, Locations and Contacts)
This will be current information only.
Patient Leaflet
Website
 
Who’s who in the practiceDentists providing NHS services are listed our patient information leaflet, which can be obtained from reception or on our websiteNo charge
Contact details for the practice (named contacts where possible with telephone number and email address (if used))These details are available in our patient information leaflet, which can be obtained
from reception or on our website
No charge
Opening hoursThese details are available in our patient information leaflet, which can be obtained from reception or on our websiteNo charge
Staffing structureA copy of our organisation/structure chart is available from reception.No charge
Class 2 – What we spend and how we spend it
(Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit)
Current and previous financial year as a minimum
  
Total final cost to the PCT/LHB/HPSS of our contracted servicesInformation on NHS funding and contract targets is available from Dr. Sat KelleyNo charge
Class 3 – What our priorities are and how we are doing
(Strategies and plans, performance indicators, audits, inspections and reviews)
Current and previous year as a minimum
  
Plans for the development and provision of NHS servicesThese details are available in our patient information leaflet, which can be obtained
from reception or on our website
No charge
Practice InspectionThe date and conclusions of our last practice inspection are available by asking Dr Sat KelleyNo charge
Class 4 – How we make decisions
(Decision making processes and records of decisions)
Current and previous year as a minimum
 No charge
Records of decisions made in the practice/firm affecting the provision of NHS servicesAs a small business formal records of management decisions are not normally
recorded other than minuted if discussed at a staff meeting, however, any changes in the provision of NHS services would be incorporated into an updated patient
information leaflet, our current patient information leaflet, which can be obtained from reception. We may also notify patients by notices in our reception area.
No charge
Class 5 – Our policies and procedures
(Current written protocols, policies and procedures for delivering our services and responsibilities)
Current information only (delete any policies not actually held)
  
Equality and diversity policyA copy of this policy can be obtained from reception.No charge
Health and safety policyA copy of this policy can be obtained from reception.No charge
Complaints procedures (including those covering requests for information and operating the publication scheme)A copy of this policy can be obtained from reception or on our websiteNo charge
Complaints procedures (including those covering requests for information and operating the publication scheme)A copy of this policy can be obtained from reception or on our websiteNo charge
Records management policies (records retention, destruction and archive)A copy of this policy can be obtained from reception.No charge
Confidentiality and data protection policiesA copy of this policy can be obtained from reception. 
Policies and procedures for handling requests for informationThis information is contained within this Document.No charge
Class 6 – Lists and Registers
Currently maintained lists and registers only
  
Class 7 – The services we offer
(Information about the services we offer, including leaflets, guidance and newsletters produced for the public and businesses)
Current Information only
  
The services provided under contract to the NHSThese details are available in our patient information leaflet, which can be obtained from reception or on our website.No charge
Charges for servicesThese details are available in our patient information leaflet, which can be obtained from reception or on our website NHS and private fees are also displayed in reception. Individual quotes can be obtained from your dentist.No charge
Information leafletsThese details are available in our patient information leaflet, which can be obtained from reception. Our practice leaflet can be downloaded from our website or on our website. NHS and other information leaflets can be found on display in receptionNo charge

Would You Like To Transform Your Smile? Request A Free Smile Audit at Heath Dental Today

Request a FREE 5 Step Smile Audit

Request a FREE 5 Step Smile Audit

“Am I Suitable For "Pain Free" Dentistry?”

FREE 5 STEP AUDIT WHICH INCLUDES:

  1. Meeting Sat your first point of contact to answer any concerns and desires
  2. Photographic tour of your mouth
  3. Assessment of the health of your mouth, and the “silent disease” audit
  4. A basic “Pain Free” exam with Dr. Sat Kelley
  5. An explanation of the options best suited to you and your concerns

Usually valued at £97 but now FREE

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Your Consultation Process at Heath Dental

Your Consultation Process at Heath Dental

Contact Us

Heath Dental

32 Main Street, Dickens Heath, Shirley, Solihull,Birmingham, B90 1UA

Map

Call Us Today On: 01217457332 (24/7)

Or E-mail: info@heathdental.com

Dentistry For Busy People…

Monday 08.30am – 18.00pm
Tuesday 08.30am – 18.00pm
Wednesday 07.00am – 18.00pm
Thursday 08.30am– 20.00pm
Friday 07.00am – 16.00pm
We are open during lunchtimes

We look forward to seeing you soon!

Heath Dental 32 Main Street, Dickens Heath, Shirley, Solihull,Birmingham, B90 1UA

 

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© Copyright 2018 Heath Dental. All rights reserved. Address: 32 Main Street, Dickens Heath, Shirley, Solihull, Birmingham, B90 1UA

Dentist Solihull: Dental Implants, Invisible Braces, Teeth Whitening and more… Filling are guaranteed for 1 year*   Crowns are guaranteed for 5 years*    *T&C Apply

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award winning  BACD Full Member BDA Full Member CQC dentist 2017-winner-best-practice-heath-dental  Pulse - 2017 Happiest Team award for the medicine & health category

Heath Dental Practice Support: The Dental Mavericks: www.dentalmavericks.org

Charter on Patient Safety | Comments & Complaints Procedure | Freedom of Information

General Dental Council (GDC) | Annual Infection Control Statement

Website Last Updated: October 18 | CQC Certificate Number 1-324936538

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